Privacy Policy
Last updated: July 1, 2026
1. Introduction
VendPro ("we," "our," or "us") operates vendpro.co. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
2. Information We Collect
- Contact and account information: Name, email, phone, company, and shipping/billing address.
- Payment information: Processed by Stripe. We do not store full card numbers.
- Usage data: IP address, browser type, pages visited, and referring URLs.
3. How We Use Your Information
- Process orders and fulfill purchases
- Respond to inquiries and quote requests
- Send order and shipping updates
- Improve our website and user experience
- Comply with legal obligations
4. Sharing and Disclosure
We may share information with service providers (Stripe, shipping carriers, hosting, SMS providers), Google Analytics, and authorities when required by law. We do not sell your personal information. We do not sell or share mobile phone numbers with third parties for their marketing purposes.
5. Cookies and Tracking
We may use cookies for essential site function and analytics. Google Analytics 4 may be used when configured.
6. Data Retention and Security
We retain your information as long as needed for orders, support, and legal compliance. We use reasonable measures to protect data.
7. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data. Contact us at sales@vendpro.co.
8. SMS and Text Messaging
If you opt in, VendPro may send SMS messages about quote requests, order updates, and sales support. You may opt in by:
- Checking the SMS consent box on our contact or lead forms at vendpro.co
- Initiating a conversation by texting our published business phone number
Message frequency varies based on your conversation. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. We will not sell or share your mobile number with third parties for their marketing purposes.
SMS delivery is handled by our messaging provider (Twilio) solely to operate this service. See our Terms of Service for additional messaging terms.
9. Changes
We may update this Privacy Policy from time to time. The "Last updated" date reflects the latest version.
10. Contact
For privacy-related questions: sales@vendpro.co.